Adding a Speed Dial Button: 1. Press the SpDial softkey. 2. Press the Add softkey . 3. Enter the Name & press the Done softkey. 4. Press the Line/Feature button. Figure 1 shows the face of the /SW/SW IP Telephone. This diagram contains numbered “callouts” identifying the phone’s primary features and. The Avaya SW IP Telephone is a feature rich IP telephone providing the convenience and productivity benefits inherent in a large screen, backlit graphic .

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Provides a port for connecting a headset on the underside of the phone. These buttons have no effect when the Paging Indicator is not displayed.

The 14 standard labeled buttons assist in telephone operation and call handling.

Redials the last number dialed from the phone or displays a list of the last six numbers dialed for selection. If you are viewing this guide online, you can click the callout to jump to the corresponding feature or button description. Lights steadily when the headset is active.

The /SW/SW IP Telephone

The large display area allows up to 12 application-specific buttons to be presented and labeled at one time. Used to navigate to, or start application-specific 421sw, such as Call a number, Cancel the current activity, Save entered data such as a Speed Dial label. Transfers a call to another phone. Lights steadily when the Speaker is active.


The WML browser provides access to Web sites tailored specifically for devices with smaller display screens like cell phones and Personal Data Assistants.

Standard 12 button pad for dialing phone numbers. Displays the Options main screen, from which display and application settings can be updated.

This indicator can also be optioned to flash for incoming calls. Sets up conference calls with more than one other person.

Using the Web Access Application. The 421sw has eight lines. This button also controls the volume of the key click sounds. This last feature is covered in detail in Chapter 5: Four grayscale colors are used to indicate activity.

Key clicks sound when you press fixed buttons on the phone such as the dialpad or softkeys. When the phone is idle, the top area displays the current date and time.

Avaya 4621SW IP Telephone (700345192, 700381544)

Adjusts the handset, Speaker, headset, or ringer volume, depending on which item is in use. Set using the Options button described in Chapter 6: Lights steadily when the 46221sw, headset or Speaker is muted. Drops the last person added to a Conference call or ends the current call, if you are not on a Conference call.

When lit, indicates you have a message waiting on your voice messaging system.


One line shows softkey labels for the current application and one line shows Help and other procedural messages. The telephone has an adjustable stand that moves to optimize your viewing position via the button on the back. Turns off the active Speaker, handset, or headset microphone, to 46221sw the other person from hearing you.

Red button used to place a call on hold. A built-in, two-way Speaker, and an infrared interface not applicable on the SW combine to provide ease of use and flexibility. When you increase or decrease the volume, the top display area shows an icon to indicate the item for which you are adjusting the volume.

Headsets, Wireless Headsets, Wired Headsets & Office Headsets | Headset Experts

The display screen is 4 inches by 2. Six display lines are devoted to the current application. Accesses the Speaker feature.

Displays the Phone application main screen or, if applicable, exits the current call server-based feature and normalizes the display. With a headset connected, changes audio control from the handset or Speaker to the headset.